How can I use different characters in CSV handles for varied sizes?

Topic summary

Topic: How to format product handles in CSV for items with varied sizes.

  • Question: Whether any characters can be used in handles, with an example including slashes and quotes (hillmont-3-3/4"-center-to-center-bar-pull).

  • Guidance: Avoid using the ‘/’ character in product handles. One suggestion is to use a clearer alphanumeric alternative like “size3plus3by4”; sharing the product URL was offered for further clarification.

  • Clarification: Shopify supports a limited set of characters and will automatically convert/remove invalid ones during CSV import or in Admin. Example: “hillmont-3-3/4”-center-to-center-bar-pull" becomes “hillmont-3-3-4-center-to-center-bar-pull”.

  • Rules: Shopify makes handles lowercase, replaces spaces and special characters with dashes, removes repeating/leading/trailing dashes, and appends “-1” if a handle already exists (e.g., “I like to Sing & Dance 123” → “i-like-to-sing-dance-123”; a duplicate → “i-like-to-sing-dance-123-1”).

  • Outcome: Using handles like the provided example is acceptable as Shopify will sanitize them. Resolution: Mostly resolved with clear guidance; optional next step is sharing the URL for review.

Summarized with AI on January 6. AI used: gpt-5.

Hello @ArdentIdeas

I advise against using ‘/’ in the product handle. Instead of special characters, you could consider using “size3plus3by4.” This approach may provide better clarity. Feel free to share the product URL here for a clearer understanding.