We hand-deliver local purchases. How can we collect signatures upon delivery? I was hoping it’d be a feature on the Shopify iOS app, but it is not. I’ve searched for iOS apps that just allow you to collect signatures, but I can’t find any. Ones for iPad would be perfect. Any ideas?

Hi there David! Don here from Shopify! Thanks for taking the time to post here outlining your requirements. As you’ve seen, there currently is no functionality in the mobile app to collect a signature as you need. I’ve spent some time looking into this and working with some other teams here to s…

I am very interested in this option as well, since we do all of our deliveries. I would like to create a basic signature page that I can have a little bit of info (refund policy, warranty policy, etc) that they can sign for and attach it to their order automatically.

Don - Has there been any progress to this? We do a lot of instore pick ups and it would be helpful to have a signature collection option to verify the pick up.

need this to accept special orders in pos

Hi there Don, is there anything on the works for this option? Thanks JoP

Hi Don, Any progress on this matter? I recently had a chargeback and they asked for the customers signature from pickup. This feature would have really helped me

Still not a feature as of yet but I find that incorporating a docusign or google docs link to be sent with pick up & delivery customers works for me. It’s automatic & helps me win chargeback cases

How can we collect customer signatures upon delivery?

Payments + Shipping & Fulfilment

morleypb August 27, 2019, 9:25pm 4

EAGER to be able to collect digital signatures upon delivery to customers.

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How can we collect customer signatures upon delivery?

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