How can we enable email notifications for online food orders?

Technical Q&A
1

Dear all,

our Food & Beverage team does not get notified when a guest orders food from our shopify website.

Is there a chance to enable notification so we do not miss out on the orders?

Looking forward to your responses.

Thank you very much in advance and best wishes,

2

Hi @MOMUC

Thank you for reaching out here and posting your question.

You could add a recipient for new order notifications by following the steps below:

  1. From your Shopify admin, go to Settings > Notifications.
  2. In the Staff order notifications section, click Add recipient.
  3. From the first drop-down menu, select the email address for the notification from the following options:
    • Select Email address, and then enter a new email address that you want to send the order notification to.
    • Select a staff to send notifications to their email.
  4. Click Add an order notification.

After you’ve set up a new order notification for an email address, you can test it by clicking Send test notification.

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If you find this answer is helpful, please mark it as a solution.

Best regards.