How can we improve the user experience and conversion rate on this luxury wear store?

Greetings, I hope this message finds you in good spirits. Our team has been working diligently with the store artless-store.com and we have identified a major challenge affecting sales consistency. The conversion rate for the past 30 days stands at an unimpressive

0.15%.

Cost per Add to Cart being ₹1700 and the cost per Initiate Checkout at ₹2000, the cost per Purchase is a staggering ₹12000. I would like to request your expertise in helping us improve the sales funnel and drive better results. I am eager to hear your thoughts on how we can overcome this challenge and achieve optimal performance. I am interested in exploring ways to enhance the sales funnel and boost our results. I believe that with the right approach, we can overcome the current challenge and achieve optimal performance. I would greatly appreciate hearing your thoughts and insights on this matter.

Hello @Hackritish ,

We are OneCommerce - an eCommerce Solution Platform.

We dive into your site and see where is your issue may caused. Here is a few suggestions for you to improve:

I. Site designs

1. Add CTA button:

Consider to add the CTA button to attract your customer and increase the chance of getting purchased.

2. Price tag:

You should set your price tag at the exact cost you want to sale to have the synchronization.

Screen Shot 2023-02-08 at 09.28.23.png

3. Social link:

Set your instagram posts here may confuse your customer, consider to set it as an icon under your email information

4. Testimonials

Reviews play an important role when it comes to the purchasing process. You can add some reviews to let your customers know more about your products quality and build the brand trust.

4. Fonts:

This fonts is cute but it may hard to read, you can change it into another fonts to have the better visualization

II. Pagespeed insights:

According to Google Pagespeed Insights, your site performance is low on both desktop and mobile. Consider to do a few step to optimization your site:

1. Minimize HTTP requests: use CSS and JavaScript sprites to reduce the number of files that need to be loaded.

2. Compress images: Use image compression tools to reduce the size of images without sacrificing quality.

3. Minimize file size: removing unnecessary code, comments, and white space.

4. Avoid using too many plugins: Minimize the number of plugins you use, as each plugin can slow down your site.

5. Minimize redirects: Redirects can slow down your site, so minimize their use as much as possible.

Above is few things that you may want to try to improve your sale funnels and boosts your conversion rate, hope we can help you troubleshoot your issue. Please don’t be hesitate to contact us if you have any questions or need any further support.

Please hit the Like Button or mark this as Accepted Solution if you find these informations is helpful, it means a lot to us.

Best regards,

OneCommerce team.

Hi @Hackritish ,

This is Victor from PageFly - Landing Page Builder. I have just had a look at your store. Your store is quite simple. I have some suggestions for your Homepage for a better chance of gaining sales. May it help!

1. Make a sticky header

A sticky header allows customers to quickly access the navigation, search, and utility-navigation elements whenever they scroll up or down on the page. It is also the fastest and most useful way to access the necessary information for the customers when they reach your website.

2. Invest in your hero banner and CTA buttons

The banner is particularly important to have attractive imagery and design. It is the first thing customers see when they visit your website. Let’s get consumers to know exactly what you’re having in 5 seconds first.

Besides, a primary call to action button is one of the important things for a home page of an online store. You can highlight the ATC buttons by using hover feature to it.

With this button, you will redirect customers to the page you want them to take action mostly. It can redirect to a collection page, or a product page, etc.

3. Add Testimonials - Customer Reviews

  • Customer reviews are proof of your product quality. This section will help you build customers’ trust. You can show rating stars for each review and you can also add customers’ photos above their names to enhance trust in what they say, like this:

Or

  • Reviews are crucial when it comes to shopping online.

Besides, you can add blogs or reviews of your customer as testimonials. You can use third-party reviews apps such as: Loox, Yotpo, or Judge.me, etc.

4. Always Highlight Core Product and Brand Features

You need to summarize and highlight core product and brand features, including key product details and attributes, free shipping available, and return policy information on your homepage, so that the customers can quickly evaluate not only a site’s product catalog, but also the brand’s policies, value proposition, and trustworthiness, from the homepage.

5. Add the newsletter on your homepage

Having a newsletter on your site, customers can subscribe to their emails to receive product information, any sales campaign, etc from your store. Well done!

You can refer to the picture below:

But kindly drag it out of the footer and place it right on your homepage, I bet you would have more clicks.

Furthermore, for the upcoming Valentine’s Day, will you run any campaigns? Here are some promotion ideas for your campaigns, I hope they will be useful for you.

1. Personalize Your Offer for Valentine’s Day

Gift-giving is almost like a ritual on Valentine’s day. You can make the most out of it by offering products around Valentine’s theme.

  • If you already have products that people buy on Valentine’s Day, give them a little touch of love. It doesn’t matter if you’re selling a digital or a physical product.
  • If you don’t have a physical product, you can still curate special Valentine’s Day offers around your services that can be used on Valentine’s Day like “two for one” or “buy one, get one” deals.

2. Mention Your Delivery Time & Rates Clearly

Delivery time is one of those things that can make or break your business. And if it’s some holiday, buyers take the delivery dates too seriously. To convert these visitors into potential buyers, mention your delivery dates clearly across your website, app, and emails. Also, specify the last date to place an order to reach on time.

3. Create Gift Guides

As mentioned earlier, Valentine’s Day is the season of gift-giving. But, when it comes to finding a perfect gift, people have what’s called a perpetual dilemma.

You can do this by making Valentine’s day gift guide. Break the guide into sections based on gender, interests, or personality traits like this:

  • By Category: Valentine’s Day gifts for her/him, couples, teenagers
  • By Price Range: Best Valentine’s Day gift under $25, $50, $100
  • By Interest: Gift ideas for art lovers, dog lovers, and foodies

Hope all my suggestions will be helpful to you. Good luck and have a nice day!

Cheers!

Victor | PageFy

Hello there, I’ve glanced through your store and here are a few things I was able to pick up on and what I think could help improve it.

  1. If I am not mistaken, the store is supposed to offer products for both menswear and womenswear but it is only products for men I see being properly showcased on the homepage.

  2. Customer testimonials can help provide a huge boost for the overall outlook of the store. They serve as a sort of quality assurance badge for the products in your store.

  3. Combining products that flow well aesthetically could help boost sales. For example, putting those nicely designed pocket shirts I came across on the homepage along with some well tailored trousers and selling them at one product price could help entice customers even more. The Bundler- Product Bundles App would come especially handy in these situations. I suggest you install it here https://apps.shopify.com/bundler-product-bundles as it makes everything that has to do with matchmaking bundles much easier.