It seems like Manual payment methods are not available on checkout unless the store’s primary currency is used. How can we make our manual payment methods available to global customers?

This is a good question - I also have the same issue since Shopify Payments was enabled.

And here is the reply from Shopify support: Manual Payment methods will only appear at checkout for customers in the Merchant’s Primary Market at this time.

Hi @joel-vl , The manual payment options available are Cash On Delivery, pick-up in-store, bank deposit, and money order. So they all broadly require that customers either be physically present in your primary market or pay into the bank account associated with your primary market. For this reason,…

Hi @Andrew_8 I appreciate your reply. The reason why we need the manual payment option globally is that the community of our client wants to pay with a specific cryptocurrency. How can we allow that payment method? Thanks, Joël

The supported cryptocurrency platforms only support well-known cryptocurrencies. We would like to accept a relatively small cryptocurrency that is widely used in our client’s local community.

I see. This is not something that the Shopify platform can currently support, so I will be sure to pass this feedback on internally in the hopes that it may one day be something our developers can help resolve. In the meantime, I would recommend that you consult with Shopify Experts who are a team …

I’m having the same issue with one of my stores. Unbelievable that such a basic feature is still missing in Shopify in 2023. Especially since Shopify wants their merchants to use Shopify Markets so badly. I have still not found any workaround or ETA for the feature, Shopify support just keeps sayin…

Bump. Also interested in this to receive E-Transfers in Canada.

Add my feedback too and pass my vote too for this feature request (does it actually do anything? or is it all sent into an inbox that is called “trash”?) Yet again another feature limitation that makes NO SENSE. Why limit manual payment to only the primary market… Furthermore this limitation is NOT…

How can we offer manual payment methods to global customers?

Payments + Shipping & Fulfilment

Andrew_8 March 23, 2023, 11:07am 6

I understand. To accept cryptocurrency you will need to enable additional payments. After you enable a payment method that supports cryptocurrencies, you can accept any cryptocurrency that is supported by their service.

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How can we offer manual payment methods to global customers?

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