How can we set the order summary to expand by default?

Topic summary

Mobile checkout collapses the Order Summary by default, causing customers to miss fees and the discount code field. Merchants want it expanded by default.

Early workaround: change the checkout language (Settings > Checkout > Manage checkout language) to make the “Expand summary” prompt clearer. Helpful for copy, but does not auto‑expand.

Impacts reported: increased checkout drop‑offs, confusion around entering discount codes, and perception of hidden fees—especially on mobile and with older shoppers.

Tried workarounds:

  • Third‑party app (DCart) to surface a discount field in the cart (conflicts with cart drawer).
  • Switching to 1‑page checkout helped some.
  • A custom script was shared, but at least one user said it didn’t work on mobile; details are unclear.
  • Question raised about using a URL parameter (no answer).

Latest update: Official support now exists for Shopify Plus. In Settings > Checkout > Customize > Order summary, enable “Always show discount code field” to auto‑expand the summary on mobile. Limitation: works only on the 3‑page checkout layout; users ask how to enable it on 1‑page checkout.

Status: Partially resolved (Plus, 3‑page). Unresolved for non‑Plus and for 1‑page checkout; discussion ongoing.

Summarized with AI on December 20. AI used: gpt-5.

This worked great! Just a small note you need to actually search (use the search bar to filter) “expand”, and “hide” if you want to change that too > Save.