How can you tell if a user deleted a discount code?

Store Design
,

Topic summary

Topic: Verifying whether a discount code was deleted and by whom.

  • The recommended method is to use the Shopify shop activity log, which records recent changes, including the removal of discount codes by any staff member.
  • Access: Account Owner can navigate to Settings > Activity in the Shopify admin to view the activity log. A help doc (Shopify Admin Overview) was provided for reference.

Clarification requested: The responder asked for more details on when the discount code was noticed as removed to better understand the situation.

Status: Guidance provided; pending additional details from the original poster. No confirmed resolution yet.

Summarized with AI on January 22. AI used: gpt-5.
1

Hi any experts who know how to view if a user deleted a discount code?

2

Hi @Tamlyn1 ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved. To confirm I’m fully understanding, are you able to share a bit more information on when you noticed the discount code was removed?

The Account Owner can refer to the shop’s activity log to view any changes that were recently made to the store. This includes the removal of discount codes by any staff member within the shop. To learn more about this, you can head over to our Shopify Admin Overview document as it touches on this further.

It outlines however, that the Account Owner can:

  • Head into Settings > Activity, from within the Shopify admin.
  • View the shop’s activity log.

Please let me know if you have any other questions or concerns.