Dear Community,
I have three questions:
1 - How do I see the full voucher code, when I user buys a gift card in a shop. Sometimes the issue occurs, that the user don’t have the e-mail with the code anymore. Then I need to check their user in the shopify back-end and be able to see the full gift card number so I can tell them.
2 - Is there a possibility to set gift cards with changable value. E.g.: a user an enter the amount of the gift card him-/herself.
3 - Is the an option to send a custom e-mail when a user buys a gift card? As the information regarding the gift card differs from a normal purchase.
Looking forward to your feedback.
Cheers
Hi!
1 - How do I see the full voucher code, when I user buys a gift card in a shop.
Unfortunately, it’s not possible due to security reasons. I think the workaround for you is to find a gift card, disable it and reissue a new one with the same balance. You’ll be able to see a gift code right after creating a gift card.
2 - Is there a possibility to set gift cards with changable value.
No, unfortunately, it’s not possible with standard functionality
3 - Is the an option to send a custom e-mail when a user buys a gift card?
Order confirmation email will be the same. Apart from that user should get a gift card email. The template can be adjusted in Settings → Notifications → Gift card created
Regarding point #2, there’s an app Gift Card Hero. As far as I know this feature is in the roadmap and will be available in January, 22. Apart from that there’re a lost of features extending standard Shopify functionality like schedule send directly to a recipient, attach a greeting message, check gift card balance and more. You may find it by the link below:
Shopify gift card app
If you need any help or clarification just let me know!