i was charged 79 for $29 account. what kind of hidden charges were applied to it.
there is not contact support through phone to shopify
now how to connect shopify for clarification of bill.
I downgraded my account few days back and still they charged me 79
did anyone face same issue.
You can chat with Shopify’s Merchant support via this link
https://help.shopify.com/en/questions#/contact/chat
In case the link doesn’t work, try accessing via Chrome/Firefox browser - Incognito mode.
i have resolved this issue. my bad , i have just realized that i have subscribed for 79
this is can be closed as answered
Happy to hear that this has been resolved since originally posting, thanks for keeping us updated. I’ll mark your answer as the accepted solution for others who may discover this topic!
In the future, you can always view a detailed breakdown of your bill under Settings > Billing in your Shopify admin. Simply select a recent bill and click Download to view a detailed PDF breakdown of the bill. This will explain where any unknown charges may be coming from; it will state the details and charges for your subscription, apps, shipping labels, and transaction fees.
Reach back out anytime!