Main question: With shipping profiles, when do customers learn a product is restricted to certain locations—at add-to-cart or only at checkout?
Current answer: Using only shipping profiles, the restriction appears at checkout. Customers can add the product to the cart without warning; the limitation surfaces when shipping details are entered.
Context: Shipping profiles configure shipping rules by product and destination, but they don’t surface location restrictions before checkout by default.
Workarounds: To warn earlier or hide restricted products prior to checkout (e.g., on product pages or in the cart), a third‑party app is needed.
Status: No built‑in method was provided to show restrictions before checkout. The practical path suggested is to integrate an app; no alternative native options or further updates were shared.
Hello Everyone
I am using shipping profiles and my question is at what point in the purchasing process do customers realize that a particular product is restricted to specific locations, is it when they add the product to their shopping carts, or is it only during the checkout stage?
Thank you
Hi,
I think it’s only during checkout page if you are using just shipping profiles. If you want to hide them before, you will have to find a third party app to do so.