How do I add local pickup as a shipping option?

Payments + Shipping & Fulfilment
1

How can I add local pickup as a shipping option?

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Hey, @Eshell .

Thanks for taking the time to post your query here on our forums. I can definitely help walk you through setting up local pickup as an option for your customers at checkout.

You can set up the option for customers to pick up their online orders at your retail store, curbside, or any location that you choose. First, you will need to enable this option for each location where your customers can pickup their orders. To use the local pickup option, your store needs to meet the following requirements: have 20 or fewer locations & have multi-origin shipping enabled. Before you set up this option, I recommend reading through this document: Before Setting up Local Pickup. When you’re ready, you can follow these steps to set up local pickup:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. Under Local pickup, click Manage beside the location that you want to enable. If you have several locations, then click Show more to display all your locations.

    You must have a location set up already before you can select it.

  3. Select This location offers local pickup.

  4. Under Information at checkout, change the settings to meet your needs.

  5. Optional: Under Order ready for pickup notification, enter pickup instructions for customers.

  6. Click Save.

We also have a great guide that you can follow here: How to Set up Local Pickup. When a customer comes to get their order, you need to change the order status within Shopify from unfulfilled to fulfilled. This signals to you and your staff that the order has been picked up and no further action is required. You can add pickup delivery instructions by managing the preferences for your pickup locations.

Please give that a try and let me know if you have any questions! In the meantime, I’d love to hear more about your business. Does your company have both an online and retail presence?

Talk soon,

3

Hi @Eshell ,

As @Luna_1 mentioned, you can follow the steps to configure a local pickup as a shipping option. You can also take a look at this guide: https://help.shopify.com/en/manual/sell-in-person/shopify-pos/order-management/local-pickup-for-online-orders

4

Hey, @Eshell .

Just checking in! Please don’t hesitate to let me know if you have any questions regarding your local pick-up option.

Best,