Hey you guys. I am trying to find a way to add my return policy to the bottom of my packaging slip starting below my website shown in the attachment. It would be great if it could just pull from my return policy page but I’ll settle if I have to just paste it in there.
Hi @leighsboutique ,
Your packing slip is an editable document. You can use liquid variables to determine what information gets printed and even create more in-depth customizations using CSS.
The simplest way to do it would be to go into your Settings > Shipping and Delivery > Packing slip template. Click edit and find line 171 where it would say “Thank you for shopping with us” in the preview. Here you can use very basic HTML to copy/paste your return policy. You can click preview to make sure your changes look correct and play around until you’ve achieved your desired outcome.
One last option would be to type out your policy in a word document, screenshot it and save it as an image file. Upload this into your admin using your Files section and then place the image into your packing slip using the line_item.image variable. The full code can be found here.
Just in case, here’s a great blog post on writing an effective return policy and well as our free return policy generator.
I hope that helps! Please let me know if I can help clarify any of that for you.
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