A Shopify store owner using the Dawn theme and Loox app is trying to display product star ratings (average stars and review count) in their homepage’s featured collection section, positioned between product names and prices.
Current situation:
The “Show product rating” checkbox in theme settings didn’t resolve the issue
User wants to pull rating data from product pages where detailed reviews already exist
Includes a reference screenshot showing the desired placement
Support response:
Loox support team offered to manually add the Star Rating Widget to the featured collection
Initial email to Loox went unanswered for a week
Loox representative later confirmed they’re awaiting a response from the user to proceed
Status: Ongoing - awaiting user response to Loox support to implement the solution.
Summarized with AI on November 5.
AI used: claude-sonnet-4-5-20250929.
I’m trying to add product ratings(not reviews, just average star ratings and total number of reviews) to the products in the featured collection section of my homepage, between the product names and the prices like this:
Thanks for letting me know you’ve already reached out to us!
I took a look and saw that we are still waiting for a response from you on the thread about this. I’ll write to you there to make sure we get this taken care of for you!