How do I add spaces in my confirmation email coding?

Shopify Discussion

Topic summary

Issue: A store owner wants to add visible spacing/line breaks in a confirmation email. Although the “coding section” shows separate sentences, the saved email renders as one long paragraph, making it hard for customers to read.

Recent updates:

  • A responder asked for specifics: where the edit is being made and how it’s being done.
  • A screenshot was requested to replicate the issue in a test store.
  • A follow-up check-in asked whether help is still needed and again requested the above information.

Key points:

  • The core problem is formatting in the confirmation email: sentences appear as a single block after saving.
  • Understanding the exact editing location/method (e.g., which editor or template) is necessary to diagnose.
  • A screenshot is central to troubleshooting.

Status and next steps:

  • No resolution yet; assistance is pending.
  • Action items: provide details on the editing process and a screenshot so the issue can be replicated and investigated.
Summarized with AI on December 11. AI used: gpt-5.
1

Hi,

I am trying to update my confirmation email, but how do i add space in between each sentence. It is a Big long paragraph instead of separate sentences to make it easier for customers to read. In the coding section it is separate but once saved its just one big paragraph. I hope this makes sense. Thanks in advance

2

Hi @Emiway1

Where do you edit, and how are you editing it? Please take a screenshot so I can replicate it on the test store and check.

Best,

Daisy

3

@Emiway1

Just a quick check in, do you still need help? If yes, please share with me the above information so I can check it :heart:

Best,
Daisy