How do I add transit/processing time for shipping from and to Romania

Shopify Discussion

Topic summary

Issue: Merchants shipping within Romania can’t add transit/processing time or show estimated delivery dates in Shopify.

What was tried: Setting Manual delivery dates triggers an error requiring “rates with transit times.” However, transit-time fields aren’t available for flat rates in this region (per screenshots).

Guidance given: A responder advised setting up rates with transit time and linked Shopify’s help article. The OP noted the article states transit time is supported only for fulfillment locations in the United States, Canada, France, Germany, Italy, Spain, Australia, and the United Kingdom.

Impact/need: Without estimated delivery dates at checkout, the store appears less trustworthy; the OP requests a way to manually set delivery/transit times for Romania or another method to show an ETA.

Status: No workaround or solution was provided in-thread. Another merchant reported the same issue and asked for updates, indicating the discussion remains open.

Key terms: “Transit time” is the carrier shipping duration used by Shopify to calculate delivery estimates at checkout; “Manual delivery dates” is a Shopify setting to display estimated dates, which currently depends on transit-time-enabled rates.

Summarized with AI on December 14. AI used: gpt-5.
1

Hi,

I am trying to add transit and/or processing time for shipping inside Romania and I cannot manage to find the right way.

Trying to add Manual delivery dates unsuccessfully because:

perjumaryus_0-1719993631208.png
perjumaryus_0-1719993631208.png608×248 12.5 KB

But going to the Shipping I cannot add rates with transit times, it is like an endless circle of troubles.

2

Hi @perjumaryus What exact error you are getting when you are trying to add the manual delivery dates?

Can you please provide the screenshot of the same.

Best Regards

Sahil

3

Hello @sahilsharma9515 ,

The error is the one showed also in the question:

perjumaryus_0-1720004252226.png
perjumaryus_0-1720004252226.png1026×524 48.2 KB

Thank you

4

Hi @perjumaryus as mentioned in the error you first need to setup the rates and transit time and then shopify will calculate the estimated time automatically on the checkout page.

This document will help you in the same:

https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/transit-time

Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!

Best Regards

Sahil

5

Hi @sahilsharma9515 ,

Thank you for your help, but still you mention the same thing what is not possible for me to set: transit time, which is not available for the flat rate.

I found on the link you shared the following:

  • Transit time is available to fulfillment locations in the United States, Canada, France, Germany, Italy, Spain, Australia, and the United Kingdom.

What does it mean, that we cannot show to our customers the delivery time, for fulfilment and delivery in Romania? I would expect more from Shopify to allow us to set manual transit time/delivery date, as the name of the option sais.

In conclusion I still need support or options to display at least an estimated delivery date to my customers, without this the online store doesn’t seem to be trustworthy and therefore our business has a lot to suffer.

Thanks

6

Any updates on this? I am having the same issue.