I am trying to authenticate our Gmail in Google workspace but when I create a TXT record in Shopify’s domain DNS settings I’m getting “Value is too long” to copy the TXT value from Google. Can someone help please? Thank you

Hey @Vazken , Welcome to the Community! The “value is too long” error typically occurs when the TXT record value you are trying to add in the DNS settings exceeds the maximum character limit allowed by Shopify. Google seems to automatically create DKIM records in 2048 bit, which Shopify does not …

I will reach out to our internal technical team and follow up once I receive a response!

Moira, we will need a 2048 bit DKIM record otherwise Google is marking emails as spam. This is very urgent.

Following as we would also like to add 2048 bit DKIM records. Awaiting your update once you have it as we are aware of the new DMARC policy that will be in effect Feb 2024.

I cannot believe that for something so technical, and so important, Shopify is only giving us less than a month to figure this out. I am trying to do this – and completely lost.

Hey Sconnor. I’ve gone 10 rounds with Shopify, Google, and Klaviyo support. I feel pretty confident in what I’ve found. DKIM, SPF, & DMARC policies: If you’re using an ESP like Klaviyo, then your DKIM and SPF records should be automatically updated by them. The only thing that Klaviyo cannot do fo…

Looking for the same updates as others. Even using the 1024 option does not work as the text string mine generates is actually longer than the 2048 on mine for some reason. Neither of these are less than 255 characters and google’s solution of breaking it into 2 different strings using “quotation ma…

I am on the same boat. My TXT record doesn’t change much from 2048 to 1024 and TXT value still exceeds the 255 limit. We are only weeks away from the Gmail/Yahoo changes. Argh

How do I authenticate Gmail in Google Workspace with TXT record?

Shopify Discussion

superp January 3, 2024, 8:17pm 9

I’ll add another “following” as these changes from Google and Yahoo go into effect in less than 30 days.

Any news on this, Moira?

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How do I authenticate Gmail in Google Workspace with TXT record?

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