How do I change the social sharing image on shopify to a logo instead of a thumbnail?

Shopify Discussion
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Topic summary

Goal: show a simple logo (not a thumbnail) in link previews when a Shopify store URL is shared (e.g., iMessage), similar to Off-White’s preview.

Key guidance:

  • Direct control over messaging app previews is limited. Different apps choose preview elements differently.
  • Best lever: add/set an Open Graph (OG) image (a social-sharing image defined in page metadata) so platforms are more likely to use the logo.
  • Optional/advanced: removing the description snippet might reduce preview generation in some apps, but risks negative SEO impact.
  • Shopify support also suggests hiring a Shopify Expert to assess and implement any theme-level customization.

Implications:

  • An exact, universal logo-only preview is not guaranteed across all apps, even with an OG image.
  • Focus on a correctly sized OG image for broadest consistency.

Status: no confirmed resolution. Action items are to set an OG image and consider expert help; feasibility of matching the Off-White preview in iMessage remains uncertain.

Note: Screenshots are included to illustrate the desired preview behavior.

Summarized with AI on December 27. AI used: gpt-5.
1

Hey as the title says. I don’t want my URL to have a thumbnail preview, but rather just a logo on the right when shared via iMessage or elsewhere. I included an image below as an example of what I want it to look like. As you can see with my website (the link above), which i have censored for privacy reasons, just displays a PNG logo as a thumbnail. Instead, I want it to look like the url preview of the offwhite website (the one below). Thanks in advance!!!

Screenshot 2024-05-28 at 12.16.41 PM.png
Screenshot 2024-05-28 at 12.16.41 PM.png748×788 12.6 KB

2

Hi @detox ,

Thanks for reaching out to the Community! I’d be happy to provide some assistance with this request, to ensure it gets resolved. To ensure I’m fully understanding, you’d like the image to appear just as the example shared?

If so, I’d encourage you to consider hiring a Shopify Expert to complete this customization. These are trusted third-party agencies and freelancers that work to help build your business. They will be able to take a closer look to advise on whether that customization is possible. To learn more, you can check out our Hiring and Working with Shopify Partners document for more information.

Please let me know if you have any other questions or concerns.

3

Hi @detox ,
This is Theodore from PageFly - Shopify Page Builder App.

You can’t directly control the preview image on messaging apps, but here’s how to influence it:

  1. Add an OG Image: This is a specific image size and format that messaging apps often use for previews. You can set it using plugins or by editing your website’s code.

  2. Remove Description Snippet (Less Common): This might prevent some apps from generating a preview, but it can affect SEO.

Focus on adding an OG Image for better overall social media presence. There’s no guarantee apps will use it, but it’s the best approach.

Best regards,
Theodore | PageFly