How do I correctly add a tag when updating an order?

Technical Q&A
1

hi - i am updating(PUT) an order and adding a tag

tags: "ONLINE-EU",

however this fails unless it reads

tags: "ONLINEEU",

Does anyone have thoughts on how to do this correctly?

const updateShippingAddress = {
method: "PUT",
body: JSON.stringify({
    order: {
    id: order,
    shipping_address: {
        name: gb_name,                      
    },
    tags: "ONLINE-EU",                   
    }
})
};

api.request(
    `${api.endpoints.SHOPIFY_ORDER(order)}`,
    updateShippingAddress
)
2

What is the exact error you are seeing?

3 
{"errors":{"order_tags":["is invalid"]}}
4

Looks like a bug to me, as there are no documented constraints on using dashes in tag names.

5

Log the actual request being made to verify it’s not being mangled by bad url encoding

6

Has there been any update to this? I am receiving the same problem over 3 years later.

Our business tag policy is hyphenated words.

My X-Request-Id : 6548bf5a-e0ea-49e4-b6a6-bf3447e41bee

7

Did you ever manage to resolve this?

8

I think you’ll find there’s an issue with mixed capitalisation.

The API allows you to set a tag with a capital, for example: Success.

If you attempt to update that same record with a tag in lower case (success) you will get the 422 error. My assumption here is that Shopify maintains a list of known tags and you cannot have two different tags of different capitalisation…i.e. this is a collation sequence issue.

The UI prevents this as you cannot create two tags with differing capitalisation.