How do I deactivate my plan if password error occurs?

Shopify Discussion
1

I am trying to deactivate my shopify plan and then it asks for a password and when i type in the password i use to login with it says incorrect

2

Hey @WilliamEvens ,

Thanks for posting!

In this instance, you will need to contact Shopify Support via the help center to resolve this issue. However, before you do so it’s worth clearing your browser’s cache and cookies. Sometimes, our browsers can hold onto old information causing issues like this to arise. To learn how to clear your cache and cookies please follow this link.

I hope this helps and good luck with your next venture!