How do I decrease the size of my logo on customer service emails for mobile only

[lukafernada]

The logo for my customer service email is the right size on desktop (239) but too large on mobile. How do I adjust its size for mobile only.

Also how can I make it so it maintains the same solid colour I chose even in dark mode? Because in dark mode it looks bad like this:

Thanks.

[Michross]

Which app are you using for your customer service emails? That’ll help me point you to exactly where the issue lies

[lukafernada]

Im just using the shopify default emails - the ones that can be edited in Settings > Notifications > Customer Notifications.

Alternatively would you reccomend I use a different app? I haven’t tried any out yet.

[Eric-HAN]

you can edit code by yourself .find the html header part in style element:

please confirm the class name which you control
@media only screen and (max-width: 480px) {

  .shop-name__cell img {
    max-width: 140px !important;
    height: auto !important;
  }

  .shop-name__text {
    font-size: 18px !important;
    margin: 10px 0 !important;
  }

  .header__cell {
    padding: 15px 0 !important;
  }
}

[mastroke]

Hi, please review the below step and try below code :
Go to Settings > Notifications > Customer Notifications
and click the Oder Notifications and edit code :

Code Need to add in the Template under the Style please refer the below screenshot .
Code :

@media screen and(max-width:749px){
.shop-name__cell img {
max-width: 120px !important;
}
.shop-name__text {
font-size: 16px !important;
margin: 10px 0 !important;
}
}