How do I enable "cash payment" in my store?

Payments + Shipping & Fulfilment

Topic summary

A user was unable to see their manually configured “paid on pickup” payment option at checkout.

Another user shared their working setup through screenshots showing:

  • Manual payment method configuration
  • The option appearing successfully at checkout

The original poster identified the root cause: a third-party purchase option app (“pre-order”) that only allowed credit card payments was blocking the manual payment method.

Resolution: Disabling the conflicting app made the manual payment option visible and available at checkout.

Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
1

I follow the step to add “manual payment” (which I name it like ‘paid on pickup’),

but I cannot see this option in the checkout page. how do I enable this manual payment in my store? Thanks.

Alex

2

This is my setup and it works fine.

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3

hi,

Thanks for detail information and steps. I almost do the same thing as yours.

I finally figure that out, I install a purchase option (“pre-order”), and that allows credit-card payment only. and my manual payment option become available once I disable that app.

thanks again.

Alex