Hello @mrsaxman29 ,
I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
The error notification you described suggests that the browser’s DevTools encountered an issue while attempting to retrieve a source map file from the Shopify CDN. Source maps serve the purpose of facilitating debugging and linking the minified or compiled code to its original source code.
The error you came across pertains to the source map file shopify-xr-js/assets/v1.0/bundle.js.map, which was not located on the server. This error commonly arises when the source map file is absent or inaccessible
To address this problem, you can attempt the following measures :
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Eliminate your browser cache
Occasionally, cached files can lead to complications. By clearing the cache, you can ensure that you are obtaining the most up-to-date versions of the files. -
Verify the URL of the source map file
Confirm that the URL specified for the source map file is accurate and directs to the intended location. Take extra care to review your code for any typographical errors or incorrect paths. -
Confirm the presence of the source map file
Make sure that the source map filebundle.js.mapis available on the Shopify CDN .You can try access the file directly by pasting the URL (shopify-xr-js/assets/v1.0/bundle.js.map) in your browser’s address bar. In case the file is not found, it may be necessary to reach out to Shopify support for further help. -
Ensure that your Shopify theme or app is up to date
If you are utilizing a particular Shopify theme or app that handles CDN resources, make sure that you have the most recent version installed. Occasionally, outdated themes or apps can lead to problems with the CDN files. -
Get in touch with Shopify’s customer support.
It is advisable to reach out to Shopify support for further assistance if the above steps don’t resolve the issue. They can investigate the problem in detail and provide specific guidance based on your Shopify setup.
It appears that the second error you mentioned is likely associated with an app called “ba-pop” and specifically with an endpoint or resource called “app_metrics”. Without more information about this app, it’s difficult to provide a specific solution. Nevertheless, I can provide you with some general recommendations to aid in your investigation and resolution of the issue.
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Review app documentation
Verify if the “ba-pop” app offers any documentation or troubleshooting guides that may contain relevant information regarding the error you are experiencing. The provided documentation could include specific instructions on how to resolve common issues or get in touch with their support team. -
Check the code and configuration
Evaluate your Shopify theme files, including any modifications or code snippets associated with the “ba-pop” app. Look for any references to the “app_metrics” endpoint or the specific error message you received. Make sure the code and configuration for the app are properly implemented. -
Temporarily deactivate or remove the app
To ascertain whether the error is attributed to the “ba-pop” app, you can experiment with temporarily deactivating or removing it. This will help isolate the issue and see if the errors persist without the app’s involvement. -
Contact the app’s developer or support team for assistance
If the error persists and continues to occur after reviewing the code and disabling the app, it’s best to reach out to the “ba-pop” app developer or support team. They will have a better understanding of the app’s functionality and can provide guidance or updates to address the error. -
Seek help from the Shopify support team.
If you are unable to resolve the issue with the app developer or their support team, it’s recommended to contact Shopify support. They can provide further assistance and investigate any potential conflicts or issues related to the app or its integration with your store.
Let me know if you require any further guidance.
Gina