How do I fix discount code issues for multiple product purchases?

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Topic summary

Main issue: A Shopify “Amount Off” discount was used to offer 2 Winter Candles for £50, but it only applied to the first pair. When customers bought 4, 6, or 8, the discount didn’t repeat per additional pair, resulting in overcharges (e.g., £120 for 4 instead of £100).

Context: The setup worked for exactly 2 items but failed for multiples. The poster tried fixes last year without success and attached an image of the prior discount configuration.

Suggestion: One reply recommends configuring the discount to recognize quantities in series (2, 4, 6, 8), implying repeated application per pair.

Open questions: How to implement the “series” approach in Shopify’s discount settings (e.g., multi-use per order, quantity breaks, or automatic discounts)? No step-by-step solution was provided.

Status: Unresolved and seeking implementation details; the attachment may be central to diagnosing the setup.

Summarized with AI on February 7. AI used: gpt-5.
1

Last year we offered 2 Winter Candles for £50. I set this up as an ‘Amount Off’ discount code in the backend of Shopify and it worked seamlessly, so as long as the customer only bought 2 Winter Candles for £50. The problem occurred if they wanted to buy 4,6,8 etc. The system could only cope with redeeming the discount on the first 2, not the additional pairs therein, meaning the customer would be charged £120 for 4 candles, not £100.

I tried to rectify this at the time but nothing seemed to work. We want to run this promotion again but I’m unclear as to how to fix the issue. Can anyone advise?

I have attached an image of the discount code from last year and how it was setup. What am I missing?

Thanks

2

Hello,

You want to work with the discount code with the series like 2,4,6,8

3

Thank you Angel95, how do I do that?