Hi, @puppuppup
Thanks for reaching out and sharing your question in the community!
I’d love to hear more about what kind of online business you have and what type of products are you selling?
Thank you for sharing a screenshot of the area for better visibility. To gather a bit of context, what theme are you currently using and has there been any code applied to your theme? Also, have there been any newly installed apps to your store?
You can check to see if coding was applied by navigating to your Shopify admin, Online Store > Themes > Actions > Edit Code section. If coding has been applied to your theme, there will be a small purple dot next to the section that has been edited. I’ll share a screenshot below from my test store for better visibility.
Another option is previewing your store in a fresh Shopify theme. You can download a free Shopify theme within your Shopify admin, Online Store > Themes section and scroll down to Theme Library > Free Themes and select Explore free themes. By previewing in a fresh Shopify theme with no edits or coding applied we can determine if the W text is an issue within the old theme.
Additionally, you can also try rolling back your theme code to an older version of your theme. This will roll back your theme code to an older time frame where your theme did not have any coding applied or newly installed apps affecting it. Check out the resource I’ve included above that provides steps on how to roll back your theme code.
Are you using a Shopify powered theme? You can check for this by navigating to Online Store > Themes > Customize. Once in the theme editor, select the three dots next to your theme name. In the screenshot below from my test store, you can see Debut theme is designed and supported by Shopify. If you’re using a Shopify powered theme, are on the Basic Shopify Plan or higher then you can use up to 60 minutes of free design support by reaching out to our Live Support Team. I’ll share our resource on Theme Support to learn more about what themes and customization’s are supported.
Lastly, you can also look into hiring a Shopify Expert. Our Experts are a team of trained developers, designers and marketers that can assist with coding, store customization’s, building your brand and much more. You can search within our Experts Marketplace for services provided by our experts.
Hello,
It can be a typo, it happens to me and some coders sometimes ;(
That means you or not changed something in theme liquid files (accidentaly) and so it stays a few things in HTML. That should not be rendered in production page but it’s there (a /span or p or some bits of code).
Usually you can fix it with some digging (and CTRL+Z) in theme editor (code).
Have fun with Shopify,