How do I insert a video on the product side, a video as a product, and have it play automatically?

Shopify Discussion

Topic summary

  • Goal: Add a video to a Shopify product page (as product media) and have it play automatically.

  • Current guidance: Support points to Shopify’s documentation on Product media types > Videos for methods to add videos. Autoplay behavior is not guaranteed and can vary based on the visitor’s browser and/or device settings.

  • Theme considerations: Check the theme’s product media settings for an autoplay option; availability and behavior may differ by theme.

  • Media/attachments: A screenshot link was shared but not essential to the advice provided.

  • Outcome/status: No definitive solution ensuring universal autoplay. Next steps are to implement video per the docs, review theme options for autoplay, and test across devices/browsers. Discussion remains open pending user testing/results.

Summarized with AI on December 22. AI used: gpt-5.
1

Hello,

How do I insert a video on the product side, a video as a product, and have it play automatically?

Thanks in advance!

[Pictures](https://www.mikileaks.rs/Screenshot%202024-08-08 at 23.35.31.png)

2

Hi! There are a couple ways to add videos to product pages, mentioned here: Product media types > Videos. Keep in mind that whether a video plays automatically may depend on browser and/or device settings, so it is possible that some customers will see the video play automatically, while others might not. You can check your theme settings as well to see if there is a setting that allows for auto-play.