How do I make my custom password page live?

Store Design
1

There is probably a really simple answer…

So I’ve made my custom password page with background image, custom text and everything and I want this to be the landing page of my store.

I’ve activated password protection but how do I get the custom password page I’ve made to show up? It only shows the default shopify password page. How do I show my own? I thought this would be automatic. Do I need to setup a redirect? Do I need to have a premium subscription to make this work?

Thanks!

2

Hi @Therijo If this store is already paying for plan(out of trial, not a devstore) contact support.

For partners dev stores this will not work on those development stores as this was changed awhile back; I cannot find the source reference off the top of my head for this change, not sure if was in forums or in the merchant changelog or dev/changelog /sigh.

Password templates on newer development stores should be viewed through the visual theme designer. I haven’t checked this possibly directly after entering through the default platform password page by going to the password page url i.e. myshopify.com/password .

So I’ve made my custom password page

Just to clarify this does this mean you customized the password.liquid template and not some other random file expecting it take it’s place.

They are unlikely to ever bring back the old behavior but If this change annoys you enough I’d complain to at least get better documentation and UX affordances surrounding this change so devs know before they stub their toe on this roadblock that acts as yet another annoying gotcha in theme development on shopify.

Standard support https://help.shopify.com/en/support/login

Partner support https://help.shopify.com/en/questions/partners

This specific behavior isn’t even bother to be noted in the password templates dev docs:

https://shopify.dev/themes/architecture/templates/password /ugh

1 Like
3

Hey @PaulNewton ,

Thanks so much for the detailed reply. I looked all over for this thinking I was missing a checkbox somewhere to activate this, appreciate you coming through with an answer!

Unfortunately yes…this is a dev store, so damn…that explains that. I’ve been customising the password page and seeing changes in the visual theme editor under “Others”, thinking that it would be the landing page for the domain I’d just connected, but nope.

Was trying to delay paying for premium until launch, but thought I’d go live with the password page early to promote/newsletter subs. The site doesn’t need to receive payments (i.e. a premium plan) until it’s finished, but if the site is finished there’s no need for a password page anymore…bit of a catch 22!

4

Yeah the need for password pages is kinda a catch-22 with this behavior also considering the preview url system which is one of the reasons for the original password page: letting others evaluate the site during development.

I also haven’t checked if the shopify-cli serves a theme where the password template can be accessed directly in this situation on new dev stores, so could be worth checking that.

Protecting the storefront is still useful though once on a plan to either collect emails , or have a limited viewing release, member sites, vacations, etc. It’s just they don’t bother to inform devs of this behavior.

If not ready for a full launch and not doing a yearly plan just use the basic shopify plan for the first month to vet things before full opening and switching to a bigger plan to enable higher plan features.