need assistance with connecting my chat bot to receive real time emails to talk to customers when there asking questions
Hello @OOHdaLAA
Did you try default shopify inbox app?
https://apps.shopify.com/inbox?
You can also look for other live chat service provider like crisp, zendesk, freshdesk, etc.
yeah I have that app but I don’t receive alerts when a customer uses it. I have to log into my store randomly to Check it am I doing something wrong in my setup?