How do I recover my account without two-factor authentication code?

Hello I have been logged out of my account for two weeks. I have forgotten my two-factor authentication code and I no longer have access to the number that I previously provided. Where do I go from here I’m totally confused

Hi @LuvlessLosers ,

Thank you for reaching out to the Community. I’d be happy to provide some assistance with accessing your shop, to ensure this gets resolved.

When it comes to account specific inquiries like this one, you will want to connect with us directly. This will allow for our advisor team to take a closer look as we don’t have access to any account specific information through the Community. To connect with us, you can follow this link to view all our available support options.

Please let me know if you have any other questions or concerns.