How do I redirect subdomain pages?

Topic summary

A user asks how to redirect a subdomain page (subdomain.maindomain.com/page1) to the main domain (maindomain.com), noting they’ve already pointed the subdomain itself to the main domain.

A Shopify Community Forums representative responds by directing the user to contact their Authenticated Support Team via the Help Center. They explain this will allow the support team to:

  • Collect store-specific information
  • Understand the current domain setup
  • Learn about the user’s goals for the redirection
  • Provide tailored guidance on implementing the redirect

The issue remains unresolved in the forum, with the user being redirected to direct support channels for personalized assistance.

Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.

If I have subdomain.maindomain.com/page1, how can I point it to maindomain.com permanently? I already pointed subdomain.maindomain.com to maindomain.com. Thank you.

Hi there, @kckc2022 . Thanks for taking the time to reach out to the Shopify Community Forums with your question around domai redirections. My name is Imogen. It’s good to meet you.

In order for us to provide you with the best information we can around this topic, we’d like to ask you to reach out to our Authenticated Support Team via our Help Center. This will allow us to collect some store specific information from you, and allow us to collect more details around your domain setup, how things are currently functioning, and your goals around making this redirection, so we can best advise you on how to do it! Thanks!