A user is experiencing an issue where featured images display at an excessively large size on desktop, though they appear correctly on mobile. The problem occurs despite attempts to resize the image before uploading.
Technical Details:
Solution Provided:
Support confirmed that featured images render at their original uploaded dimensions. The recommended fix is to upload a smaller version of the image file itself, as the featured image section will display whatever size is uploaded without automatic resizing.
The featured images are huge. Is there a way I can make it smaller, I can make the image itself smaller fine but when I place it in it goes huge. When its on mobile it is fine though pupcoop.myshopify.com saowhu The page is the interactive dental chew. My theme is debutify
Thanks,
Ian
Hey @IanDang ,
The featured image renders the image’s original size, therefore, you should upload a smaller version of the image. The size of the image will be the size that appears in the featured image section.
Thank you for choosing Debutify!
Technical Support Team | Debutify CORP
