How do I regain access to my site after payment issues?

Hi, @salehbayli .

Thank you for reaching out and providing that information. I’m sorry you are having trouble opening your site.

I will need a bit more information before I can look further into this for you. Are you receiving an error message or any emails from our team regarding this? I cannot access store-specific information through the community forum due to our security measures in place. If you received an email from us, it would be best to respond to that email directly. If you have not received any communication from us, I recommend contacting our Support Team by email, live chat, or callback through our Help Center. You will need to log in, select your shop, search for a topic, then click “Continue” at the bottom of the page to find contact options. They should be able to provide more information and the next steps.

Please let me know if you have any further questions. I would love to learn more about your business. What type of products do you sell?

Talk soon,