I want to reimburse myself because I didn’t want to make an annual payment
Hi @Souhilacrf1 ,
Thanks for reaching out.
We cannot look into account specifics via the Community for privacy and security reasons.
If you’d like to discuss refund options, I invite you to visit our Contact Us page.
You should be able to access support options from this link directly.
If not, I can guide you step by step:
- Firstly, enter the topic you’d like to discuss with the Support Advisor. In your case, enter a keyword such as account.
- Then scroll down to the bottom of the page, where you should see the ‘Get Support’ button. Click on it and select your preferred channel of communication.
May I ask why you’re looking to deactivate your store? Just so you know, we are not only here to help out with tricky technical questions but also to help you grow your business and provide marketing tips. So if you change your mind and need help with that, let me know.