Currently, I provide rentals locally. I do not do shipping of any kind. However, on my emails it mentions shipping. It does other places throughout the checking process too. This may confuse my customers. How do I fix this?
thank you so much
Topic summary
A Shopify store owner offering only local rentals is seeing shipping-related language throughout their checkout process and customer emails, which may confuse customers.
Solution provided:
- Navigate to: Online Store > Themes > Actions > Edit default theme content
- Search for instances of “Shipping”
- Replace with more appropriate terminology like “Rental Info”
- This change will update language across checkout and email communications
This customization helps align the store’s messaging with its actual business model of local rentals rather than shipped products.
If you are only offering rentals locally, then you can change the language in your Shopify theme. Head over to Online Store > Themes > Actions > Edit default theme content, and search for “Shipping” and replace it with “Rental Info” or whatever else suits your needs. So that this is not confusing in the checkout and emails.