hello everyone! I created filters via Tags in the right sidebar. But the “more filters” filter doesn’t disappear there either. there are no unused tags, but it does not disappear.
Topic summary
A user is experiencing an issue with product filters in their Shopify store’s sidebar. They created filters using Tags, but an empty “More filters” option persists and won’t disappear despite having no unused tags.
Current Status:
- Issue remains unresolved and open
- Two support representatives have responded offering assistance
- Both are requesting the store URL to investigate further
- One supporter also asked whether the store has password protection enabled
The discussion is awaiting the original poster to provide their site URL so the support team can examine the specific implementation and offer a targeted solution.
1 Like
Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community! 
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
Hello @PavelIndeego
To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?
Thank you and hope to hear from you.
Best regards,
GemPages Support Team