How do I remove 'TEST' from the free shipping option on my e-commerce site?

Shopify Discussion
1

Hello, I am new to e-commerce and just made my site live. I chose to go with free shipping and noticed when checking out in the shipping section it say TEST FREE SHIPPING? How do I go about taking out TEST?

2

Hey @BITA2019

If you’re seeing the term “TEST FREE SHIPPING” during the checkout process on your live e-commerce site, it suggests that you may still have some test or placeholder settings enabled. To resolve this and remove the “TEST” label, you’ll need to review and adjust your shipping settings in your e-commerce platform, such as Shopify. Here’s a general guide on how to update your shipping settings:

  1. Access Your Shipping Settings: Log in to your e-commerce platform’s admin panel and navigate to the shipping settings section. The exact location may vary depending on the platform you’re using, but typically it can be found in the settings or shipping section.

  2. Review Shipping Zones and Rates: Check the shipping zones and rates you have configured. Ensure that you have correctly set up the desired free shipping option for your customers.

  3. Edit or Create a Shipping Rate: Look for the specific shipping rate that is associated with the “TEST FREE SHIPPING” label. Edit the rate or create a new one if needed, depending on your platform’s interface.

  4. Remove the “TEST” Label: Within the shipping rate settings, update the name or label of the shipping rate to remove the “TEST” term. You can simply enter “FREE SHIPPING” or any other appropriate label that accurately represents the shipping method.

  5. Save Changes: Once you have made the necessary adjustments to the shipping rate settings, be sure to save the changes to apply them to your live website.

  6. Test the Checkout Process: After saving the changes, it’s essential to test the checkout process on your live site to confirm that the “TEST FREE SHIPPING” label has been successfully removed. Add a product to the cart and proceed to the shipping section during checkout to ensure that the correct shipping method name is displayed.

By following these steps, you should be able to remove the “TEST” label from your free shipping option during the checkout process. However, please note that the specific steps may vary depending on the e-commerce platform you are using. Consult the platform’s documentation or contact their support team for more detailed instructions if needed.

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Best Regards,
Moeed