How do I remove the payment options from a button's pop-up?

Technical Q&A
1

I created a button to embed on a page in a WordPress site to download a free catalog, which is a downloadable product in Shopify.

But the pop-up form shows the payment options even though the item is free.

Is it possible to remove those options from the pop-up form so that the customer only sees the name, address, email, etc?

I may in the future offer a free catalog by mail and might like to do the same for that.

Thank you,

Ernie

2

@ErnieNet

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

3

I’m not really in a position to consult paid solutions. It would seem there may be a way to edit the generated code without breaking anything. I may test that if no other solution is presented.

Thank you,

Ernie

4

@ErnieNet

sorry but how can i guide you without checking code and url

5

I’d rather not share the domain in a public forum. The website is not done yet.

I appreciate your offer, but it seems like a common question. Don’t a lot of people use Shopify to collect info on customers in exchange for a free download?

Thank you,
Ernie