How do I remove this from my store?

Topic summary

Unwanted default review text was appearing on every product page in an AI-generated Shopify store. The requester shared the store URL; a password was asked for but not provided, and wasn’t needed for the fix.

Fix provided: hide the hardcoded review via CSS. Steps: Online Store → Themes → Edit code → open base.css, then add:

  • .generic_review { display: none !important; }
    Screenshots illustrated where to add the code and the resulting removal of the review.

Follow-up issue: the “Add to cart” button was shaking too much. Two CSS options were given in base.css targeting .product-form__buttons.shakeAnimation.shake:

  • Slow down: animation: shake 1.6s infinite !important;
  • Disable entirely: animation: shake 0s infinite !important;

Outcome: The original review issue was resolved by CSS; guidance to adjust or disable the button’s shake animation was provided. The user confirmed the file location (base.css) and expressed thanks. Discussion appears resolved with actionable steps and no remaining open questions.

Summarized with AI on December 24. AI used: gpt-5.

This keeps showing up on every listing I put, my store was AI created with this review on every upload. Any help is appreciated.

Incredible! Beautiful craftsmanship and style. I’m impressed with every purchase—this is my go-to for fashion!
Emma, USA

Hello @UltimerciaB ,

Can you please share the store URL ?

Thanks

Hello @UltimerciaB .
Our team is ready to help you.
Please share your website address and access password (if necessary) so that we can check and assist you.

Infurtuation.com

infurtuation.com

1 Like

What is the password?

Thanks again :slightly_smiling_face:

  • Here is the solution for you @UltimerciaB
  • Please follow these steps:

  • Then find the base.css file.
  • Then add the following code at the end of the file and press ‘Save’ to save it.
.generic_review {
 display: none !important
}
  • Here is the result you will achieve:

  • Please press ‘Like’ and mark it as ‘Solution’ if you find it helpful. Thank you.
2 Likes

@UltimerciaB

Follow these steps:

  1. Go to Online Store → Theme → Edit code

  2. Open your base.css file and paste the following code at the bottom:

.generic_review {
    display: none;
}
1 Like

Thanks so much! Now I just need help stoping the add to cart button from shaking so much.

Thank you so much. Not I just need helping stopping the add to cart button from shaking so much.

To slow down the speed use this css

.product-form__buttons.shakeAnimation.shake {
    animation: shake 1.6s infinite !important;
}

To disable the shake effect use this css

.product-form__buttons.shakeAnimation.shake {
    animation: shake 0s infinite !important;
}
2 Likes

That’s also located in base.css?

Yes

Thank you!