Hi Community Team,
My domain is expired. How do I go about getting this matter resolved?
If you have purchased a domain via Shopify, follow these instructions in the official doc.
https://help.shopify.com/en/manual/online-store/domains/managing-domains/renewing-shopify-managed-domains
Alternatively, you can email Shopify Merchant Support, they would be able to help you
https://help.shopify.com/
If your domain was purchased through an external domain registrar, such as Godaddy. Contact the registrar directly.
I hope the answer is sufficient!
1 Like
My domain/website still not pulling up when I type it in.
1 Like
Was there ever an answer to this? My expired domain is not listed when I look at Domains in Shopify and when I tried to email the address listed above I got an email saying it was no longer in use.