Hi, I searched and found an answer to my question from 2010. I am wondering if things have been updated? I would like to respond directly to comments (similar to how it works on FB or IG) and not have to add them as a visitor does. Is this possible? Thank you for your help! Pam

@Artbyemilyhare , thank you. That’s a good suggestions. I do love Shopify and it works really well for us as we have many integrations with other pieces of software but this one is just crazy.

@MonsterMawd I agree that Shopify is a fantastic site and it does everything we want and more. However, I believe that if you can’t respond to comments, there should be no functionality to leave a comment, as this does hurt your business. As far as paying for another app., that’s probably what we wi…

@Fenriz I would like to know that too. I had two comments and didn’t even realise that they were there. I have started a new thread on this one by asking a question. You can find it here if you would like to comment - https://community.shopify.com/post/1909155 . I thought it might raise awareness t…

@Carol_AJS I’ve seen your new post and, as expected, they are telling you to use an app in order to justify they do nothing, what a surprise. Meanwhile there are seven pages here and counting, so it’s pretty clear they don’t give a damn.

Shopify added the ablility to BLOCK people in live chat because disgruntled shop owners came here and kept the request thread alive.

I’m just here to add my frustration as well. This is such a basic “feature”, the problem shouldn’t even exist.

It’s now 2023 and there’s still no option for store owners to directly reply to blog post comments. Come on Shopify! Rae said back in 2019 that if enough people were interested you’d do something about it. You just have to look at the years of comments to know it’s a priority for store owners. And …

I’ve just discovered that Rae, the Shopify representative, is now retired and it looks like we are just wasting our time talking amongst ourselves on this feed. No one is listening here.

I can’t believe it is 2023 and we have all just had our billing increases and this still isn’t an option?

How do I respond to comments on blog posts

Shopify Discussion

Carol_AJS January 19, 2023, 7:36pm 142

Here’s the link: https://community.shopify.com/post/1909155

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How do I respond to comments on blog posts

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