Hi Rae,
Thank you for re-opening this ticket, and your response. I’m wondering if there’s an issue that Shopify isn’t aware of - you say in your message to “just reply to the comment there by using the field directly below the comment to enter in your information and type your reply.” However, there is no field directly below the comment, there is only the option to write a brand-new, unrelated comment.
Here is a screenshot of the comments section of our blog:
You can see, there is no way to reply to the comments at all.
Our shop URL is https://matcha-alternatives.myshopify.com/admin and our public-facing URL is https://matchaalternatives.com/ and we would definitely definitely definitely like this basic feature.
Thank you and stay safe,
Elizabeth