Thank you for your reply, Nick. I appreciate you taking the time to respond, and I recognize and appreciate that the volume of requests and updates that you have to deal with on a daily basis makes it difficult to keep up with everything.
I do still want to encourage regular check-ins with Shopify’s customers who have concerns about the platform. It can be as simple as, “We hear you and we’re passing everything on, but I don’t have any updates at this time.” That’s basically what you posted in November, as I recall. If Shopify can do that every few months in active threads, then people won’t start getting worked up about not being heard. If the moderators don’t have the time, have a bot (or intern) do it. We won’t know the difference.
Feel free to delete after reading if you want. This post is actually off topic, after all, but I don’t know another way to send something directly to you.