How do I specify made-to-order on the expected delivery time / processing time?

[TOYOUJewelry]

Hi Community,

I’ve just enabled the expected delivery rate as a custom processing time of 3 business days - but wondering where I can add a note to this default time where I have products made-to-order?

I’m looking to avoid having the customer see the default processing time of 3 business days when a product has a made-to-order fulfillment. I’m assuming in this case, the shipping rate shouldn’t be automatically calculated but not sure where on the back-end I can specify this?

Screenshot below is currently what I have up:

If anyone can guide me from here that would be appreciated!

Thank you,

Hina

[Greta_3]

Hi, @TOYOUJewelry !

Thanks for reaching out. Are you looking to create a separate shipping rate/processing time for your made-to-order products, or do you want a note on your shipping rate that your products are made-to-order for all your products?

I look forward to helping you further!

[Mirdas]

Perhaps you could create a different shipping profile for made-to-order products and set up a different processing time.