I opened my shopify store and choose Shopify payment , then i wanted to know where can i get my payouts , i found an account number which is not mine in the routing number and account number , !!
Dose Shopify put this by default , then ones can change it or what ?
i can only see the last 4 digits from my payout account which i did not recognize !! not mine
this is very confusing …
Hello, @Tarekj .
For this, you will need to reach out to live support, as this is the only secure way we can access your account. Our live support can be reached here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much!
Hello Ivy,
thank you for your help
Actually i could not reach the live chat , but i did some search and found that when ones activate Shopify payments as main payment gateway, Shopify assign a Shopify balance account with specif routing number. am i right ?
the balance account allows the user to spend his/her earnings from the store , however , what if i want to link this account balance to another bank to withdraw my earnings.
And what about Shopify card ? when can i order one?is physical card can be used like normal card with ATM or only to make purchases online.
by the way am not a US resident but i got shopify payment approved as an LLC registered in USA , Florida.