How do I update the coding to change the wording in the customer notifications emails?

Shopify Discussion

Topic summary

  • Issue: A merchant wants to change the wording in the body of Shopify customer notification emails found under Notifications > Customer notifications.

  • Constraint: The interface only shows an “Edit code” option. Shopify Help Center declined to assist with coding and directed the user to the forum.

  • Request: The user is seeking guidance on how to modify the email text/content.

  • Response: A participant asked for clarification on which specific customer notification email the user wants to change.

  • Status: Unresolved. The thread is awaiting the original poster to specify the exact notification template before targeted help can be provided.

  • Notes: No images, code snippets, or examples were provided; no concrete solution or steps have been shared yet.

Summarized with AI on December 15. AI used: gpt-5.
1

Hi, I would like to change the wording in the body of the emails on the notifications > customer notifications. It only comes up with an option of ‘Edit Coding’ and I have spoken with the Help Centre and they said to come on here to ask for help as they cannot assist with coding. Can anyone help me please? Thanks!

2

Which customer notification email would you like to change?