I have uninstalled FOUR payments from my shop, however the FOUR text/language still appears on my product pages. Will this eventually disappear or do I need to make changes somewhere for this to happen? Thank you!
Hi @Tiffany_Bubbles ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with removing a payment provider, to ensure this gets resolved. To ensure I’m fully understanding, are you able to share how this provider was added to the shop (i.e Shopify App Store, Third-Party Payment Provider, or added externally)?
As I’m not able to locate FOUR Payments, I would recommend contacting the third-party payment provider directly for assistance on ensuring it has completely been removed from your shop. They will be able to investigate further to ensure this is resolved. For ease, I have also included their Support Page.
Please let me know if you have any other concerns.
Thank you for your reply. I initially added FOUR through the Shopify App. I believe in July/August FOUR was deactivated as a 3rd party vendor for Shopify, which is perhaps why it is not showing up under the Shopify App options. I have contacted FOUR directly through the link that you provided to get clarification on how to remove the verbiage from my shop.