How does rental inventory get tracked back into the system

Shopify Discussion
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Topic summary

Main issue: how to return rental items to “available” status in Shopify after a 10‑day rental, ideally triggered by UPS return tracking rather than manual updates.

Store setup:

  • Rentals: fixed 10 days via IzyRent.
  • Memberships: annual fee via Bold Memberships.
  • Shipping: two-way shipping; no shipping app chosen yet.

Questions raised:

  • Is manual inventory reactivation required when items are returned?
  • Can availability be automated based on UPS return scans/tracking?
  • What’s the typical setup for rental inventory flows?

Latest input:

  • A respondent states an app is needed to introduce the concept of rental “availability” in Shopify and offers a demo of Supercycle.

Unresolved points:

  • No confirmed method for automating availability based on UPS tracking.
  • No detail on whether IzyRent alone handles post-return availability updates.

Next steps / actions:

  • Evaluate rental availability apps that integrate return logistics and status events.
  • Choose a shipping app and assess UPS return tracking webhooks/triggers.
  • Consider the offered Supercycle demo for workflow fit.

Status: open; no decision yet.

Summarized with AI on December 28. AI used: gpt-5.
1

Hello! This is my first time building a shopify app, so am looking for suggestions / inputs to get it right.

The store is -

  1. A rental store with fixed period (10 days) of renting an item (Am using IzyRent app for it)

  2. There’s an annual membership user fee (Am using Bold memberships app for it)

  3. Since it’s a rental app, there will be 2-way shipping involved (1 to the customer and 2 back from customer)

  4. I have not tied up any shipping app at this point (I have to research which one I need to use, suggestions welcome)

Question -

How does the inventory system work? Do I have to manually set a product as “available” in shopify inventory when it gets back from the customer?

Is there any app / support for setting a product as “available” based on UPS return tracking?

Typically, how is this set up? I am looking for suggestions around this area.

2

You’ll need an app to add the concept of ‘availability’ to the store. I’d love to give you a demo of Supercycle if you’d be open to that?

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