How does Shophunter.io access accurate revenue of online stores?

Topic summary

Concern that Shophunter.io can reveal the exact revenue of any Shopify store. Multiple merchants report the figures shown are accurate “to the last cent,” raising privacy questions.

Explanation offered: Participants suggest this isn’t a hack but the work of “spy” apps/services that scrape and aggregate publicly available storefront data to infer sales metrics (e.g., revenue, best-sellers). They cite Shopify’s privacy policy stating Shopify does not share or sell Personal Information for others’ marketing.

Mitigations proposed: Add anti-scraping/anti-spy tools. Examples mentioned include NoSpy and Spy Protect. Spy Protect claims it feeds decoy sales data only to scrapers (no effect on orders, inventory, or speed) and that a store became “untrackable” on Shophunter within about 10 minutes of installation. A 7-day free trial is offered.

Status and open points: An official explanation from Shopify leadership was requested, but no definitive confirmation of Shophunter’s exact data sources was provided. Discussion remains open.

Summarized with AI on January 17. AI used: gpt-5.

I was made aware of this website: https://beta.shophunter.io/

After making an account, I’m able to put in any Shopify store URL and see their accurate revenue. Oh, and it’s accurate to the penny.

How is the owner of this website able to access this? Isn’t it supposed to be private?

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I can confirm all of that, our store sales are accurate to the last cent. :confused:

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@tobi any insight on this?

This is a common thing that can happen across most platforms, and isn’t to do with a website being “hacked” as such; there are apps/extensions known as “spy” that track/mine and collect data from merchant’s stores in order to provide insights to competitors such as sales metrics, best-selling products, suppliers, and so on. These apps/services use publicly-available information to build reports.

You can also refer to Shopify’s privacy policy here which outlines how they safeguard and handle your information. Section 9 explains, “We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.”

In terms of your own protection, there are apps that you can add to your store to prevent this from happening, such as the NoSpy app found here.

giphy

We have made a 1-click setup app Spy Protect (https://apps.shopify.com/spyprotect) that generates fake sales data just for spy apps. You as a store owner, do not see any of that and there is no impact on your store speed, inventory, orders list, etc. It’s been thoroughly tested on Shophunter and the store was deemed untrackable by Shophunter within 10 minutes after Spy Hunter was installed.

You are welcome to try it out during the 7-day free trial and see if your store data on Shophunter is still getting tracked accurately. :slightly_smiling_face:

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