Hi all,
I would like to know how does this webhook actually works (https://shopify.dev/docs/api/admin-graphql/2023-01/mutations/customersmsmarketingconsentupdate#examples-Unsubscribe_a_customer_from_SMS_marketing_materials)
I already installed it. However, upon checking at webhook log, it is only triggering if customers opt-in/consent to marketing SMSes. It does not trigger when customers opt-out/does not consent to marketing SMSes.
Can anyone help me?
Hi @AB-TECH , thank you for your suggestion!
I checked Klaviyo but I don’t think it’s what we want. Actually, we are marketing automation SMS provider. Our client wants an integration between us and Shopify whereby consent for marketing SMS collected at Shopify will auto update in our system as well, which we have done.
But, it’s not triggering when customer doesn’t tick the consent box, which would mean that they don’t consent to receiving Marketing SMS. We want the information to be sent to us so we can stop the customer from receiving Marketing SMS from our side as well.