Could you share your store url? Because the above is correct, it’s based on manual sorting and that would be odd behavior.
Topic summary
The ‘Sort by Featured’ option in Shopify’s Venture (and similar) themes is based on the manual sort order of a collection. When products are manually arranged in the admin panel, that order becomes the ‘featured’ sort.
Key mechanics:
- If you manually sort a collection then switch to another sort (e.g., price low-to-high), ‘Sort by Featured’ will reflect the most recent manual arrangement.
- This works for individual collections but not for the ‘All Products’ page by default.
Common issue:
Many users find that ‘Sort by Featured’ displays products alphabetically on the main shop page (collections/all). This occurs because:
- The ‘All Products’ collection cannot be manually sorted in the standard way.
- A workaround involves creating a custom collection called ‘All’ and changing the catalog page settings to use it instead of the default collections/all.
Unresolved:
One user still seeks clarification on influencing the featured sort for all products without using a specific collection. The thread remains open on this point.