HOW DUBSEEZ DA SPORTS ONILINE STORE LOOK ??

[DUBSEEZDASPORTS]

Looking ahead we are absolutely delighted and excited to show our current online stores Logo photo. We are asking & sending this out to the entire Community for not only their suggestions but as well their feedback that is a huge part of why we are doing what we do best!. Thanks in advance!!. Stay Blessed Up Fam!! #dubseezdafoolery>

[MooseDesk]

Hi dear, could you give us the website link so that we can explore your new store and give specific feedback for it?

[MooseDesk]

Hi @DUBSEEZDASPORTS ,

We have searched your store name and successfully entered your store. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! I can tell you have put a lot of effort into building this. Especially your Homepage has sufficient structure: products showcase, value proposition, and testimonials

However, I have some comments to boost sales. Here are some of my recommendations for better customer engagement, please kindly check.

1. Optimize Hero banner

With just a glance over the hero banner, I can decide whether to continue exploring a shop or not. At my first view of your website, the hero banner is cut off and not attractive enough. Therefore, I recommend that you optimize Hero Banner with the most captivating image of your products (your attached image in the post but not cut) with your tagline (benefits offered to your customers).

Therefore, it would be solved with your addition of a brief introduction of your brand, along with Hero Banner: Your life companion with favorable health programs and fitness merchandise.

2. Enable Homepage video to automatically run

I notice that there is a video on your Homepage which can engage customers greatly. However, the need to click on the video would demotivate them to watch. Therefore it would be better to let the video automatically run.

3. Complete your Product page

There is still a bit insufficient information about each product, so add more images and detailed descriptions: materials, usage, size, etc. Also, create a dedicated “Customer Experience” section below the product description, with clear spacing and a distinctive background or border color, as vintage is related a lot to customer experience.

4. Separate About us section to highlight your Brand Story

I noticed that you introduce your brand briefly on Homepage which let customers understand your brand more. However, as it contributes greatly to your brand identity, I recommend you create a separate page for About us with better word layout, word blocking, image illustrations, etc.

Also, you could separate the Value proposition to even differentiate your brand.

5. Refine the live chat widget and Contact us page

I can see that your website already has a live chat widget feature and contact us page to allow customers to contact you immediately. But it can be optimized more with more redirect buttons and FAQs in the widget, and more attractive design of Contact us to motivate customers to fill in.

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future!